I received an email yesterday telling me that due to a "miscommunication" between the provider and the insurance company, I was out of hours for the boys for October. Yesterday was October 20th. There are 31 days in October..... I informed them that I had "unlimited" money. Yes, I did. However, when the plan is sent in by the provider they estimate how many hours per month it would take to accomplish the goals. when the plan started in January, we requested 97 hours per boy a month. In June we requested more hours for summer. When school started this fall, we added the evening shift...thinking that we still had all those hours. The insurance company assumed that the extra hours were just for "summer" and put us back to 97. Noah alone was slated for about 150 hours in October.
Sooo.....tonight was the first night of no help. The speech path was here for all 3 boys (that was a huge help). Vicki was unavailable and Tim had parent/teacher conferences. I lost the fight of keeping Noah's clothes on him. I gave up after the 8th time.
Some members of the team are coming in to help in the morning so I can get to work on time. The bus doesn't pickup until 8:30 and my work day starts at 8:15. I have to pay $10 an hour for each person to be here. My co-pays are $20 per kid per day. This means, that for Nate, the $20 per day covers both the am and pm shift. Now, I am paying $20 per boy for only the am shift.
Also, their programs aren't being run. This means 11 days without direct instruction. It's like your child missing 11 days of school. I don't even want to think of how much regression we will have. I certainly hope this "miscommunication" does not happen to another family. No one should have this stress put back upon them in this manner.
It's always 2 steps forward, but 1 step back.
No comments:
Post a Comment